Turkey’s Integrated Social Assistance System

Publication language
English
Pages
38pp
Date published
23 Feb 2023
Publisher
Republic of Turkey Ministry of Family and Social Policy
Type
Guidance
Keywords
Government, Social protection
Countries
Turkey
Organisations
World Bank
Link
http://documents1.worldbank.org/curated/en/515231530005107572/pdf/Turkey-SA-summ…

Turkey’s Integrated Social Assistance Service Information System (ISAS) is an e-government system that electronically facilitates all steps related to the management of social assistance, including the application, identification of eligibility, disbursement of funds, and auditing. ISAS integrates data from 22 different public institutions and provides 112 web-based services in one easily accessible online portal.

ISAS was developed internally by the Turkish Government through cooperation between multiple government agencies. ISAS is currently being implemented within the framework of a contract signed between the SADG and TÜBİTAK in May 2010.

The report aims to showcase the ISAS system and share the knowledge and experience gained in its development with other interested countries.