Synthesis Paper Case Studies: Manila, Nairobi, Eldoret and Haiti

Summary
1. The objectives of this evaluation of urban case studies are to:
a. review, the tools, practices capacities and methodologies employed by humanitarian
agencies in responding to humanitarian crises and emergencies;
b. develop a robust evidence base to support the strategy formulated for meeting
humanitarian challenges;
c. enhance IASC’s understanding of challenges and gaps encountered in the humanitarian
response.
2. Following recommendations of the IASC Task Force on MHCUA, Nairobi, Eldoret and Manila
and Port au Prince were adopted as representative case studies. They reflect recent and different
types of sudden onset emergencies and disasters (urban violence, severe flooding and hurricanes,
earthquakes) impacting densely populated urban areas. They also illustrate different national and
local government and NGO capacities and partnerships. All the cities experience on-going chronic
conditions because of rapid urbanization, high population densities, deepening poverty and, in the
Kenyan cities, the in-migration of refugees and IDPs.
3. Field visits were conducted in Nairobi, Eldoret and Manila where interviews were held with
stakeholders from the UN system, international humanitarian NGOs donors, national and local
authorities, local civil society representatives and the affected populations. Reviews of existing
reports including evaluations, lessons learned and related documentation were also undertaken. A
desk review was conducted for Haiti.
4. Four institutional and organizational themes and six sectoral issues are highlighted and for each
topic the review: outlines key challenges and gaps experienced by humanitarian agencies;
highlights practices, approaches and tools; provides transferable recommendations to IASC
partners for improving delivery of humanitarian response and preparedness.