How to establish and manage a systematic community feedback mechanism: Special focus on migration programmes

Pages
56pp
Date published
01 Jan 2018
Type
Plans, policy and strategy
Keywords
Comms, media & information, Development & humanitarian aid
Organisations
Ground Truth Solutions, International Federation of Red Cross and Red Crescent Societies (IFRC)

This step-by-step guide aims at supporting Red Cross and Red Crescent staff and volunteers to establish and manage a systematic community feedback mechanism using the Ground Truth Solutions’ Constituent Voice™ methodology. It focuses on migration programmes but can be adapted and used in other contexts.