Focus Group Discussion Guide: Voices of Beneficiaries Haiti 2010

HAP-International is a partnership of humanitarian agencies dedicated to building a system of self-regulation based upon quality management and accountability principles, with a specific commitment to making humanitarian action accountable to its intended beneficiaries. In addition to providing capacity building support to members and other agencies enrolled in the certification scheme, contributing to research on the cost effectiveness of quality management of humanitarian action, and establishing a system of quality management certification, HAP-International seeks to demonstrate to the “humanitarian system” more widely the potential for improving humanitarian outcomes through quality management and quality assurance.

As part of HAP-International’s annual report we seek to record the experiences and perceptions of disaster- affected persons on the quality and accountability of aid that they received in the past year. This year we are planning a series of focus group discussions in a number of locations in PaP to capture this information in relation to the earthquake response. As a results of this work, we will be able to share issues that are consistently raised by aid recipients and to highlight some of the general themes and trends of aid efforts in Haiti, with particular focus on quality and accountability as expressed by those affected by the earthquake. The information will provide an insight into beneficiaries’ perceptions of the quality and accountability of aid within various locations and will be used for learning purposes, to help shape future responses of HAP member and non-member agencies.