Case Study: Two-Way SMS Communication with Disaster Affected People in Haiti

Publication language
English
Pages
4pp
Date published
01 Mar 2012
Type
Research, reports and studies
Keywords
Comms, media & information, Disasters, Earthquakes, Evaluation-related, Innovation
Countries
Haiti
Organisations
CDAC Network

After the Haiti earthquake in 2010, the International Federation of Red Cross and Red Crescent Societies (IFRC) realised that an effective method of two-way communication with disaster affected people was needed. It decided to base its mobile communication system on SMS text messaging. This paper describes the implementation process and the lessons learned.

Recommended resources