A phone survey without phones? Lessons in how to reach those without access to mobile phones

In the first blog post of this series published in May, IPA was newly transitioning to phone surveys during the pandemic. IPA has been working with A2i, a branch of the Bangladesh government which helps to ensure access to public services, to help monitor the digitization process of government social support payments to three vulnerable populations: elderly pensioners, widows, and disabled people by transitioning from cash payments to deposits into newly opened bank accounts.