Evaluation of COVID-19 Risk Communication and Community Engagement in Jordan Country Office

The purpose of the independent formative evaluation of UNICEF’s Risk Communication and Community Engagement (RCCE) component is to analyze and assess the overall strategy focusing on reducing the spread of the COVID-19 virus including the COVID-Vaccine Response. The evaluation will gather and analyze information from different sources to be able to assess the effectiveness of UNICEF Jordan’s overall response to RCCE- COVID-19 related to influencing key behaviors and practices. The evaluation will utilize indicators and experience from the global level on a COVID-19 risk perceptions and behavioral framework and analysis. The evaluation will assess the relevance, effectiveness, efficiency, sustainability and coherence of RCCE actions implemented by UNICEF Jordan by using the equity, gender and results approaches.

More specifically the objectives of this evaluation are:

1. Identify what were the main enablers and drivers as well as bottlenecks and barriers for behaviour and attitudinal changes at household and community levels that were identified in order to mitigate the spread of the COVID-19 virus.

2. Verify whether the RCCE’s components were successful mitigating the COVID-19 spread in selected areas based on UNICEF Jordan’s geographical intervention in terms of effective use RCCE strategies.

3. Identify if the vulnerable, marginalized and excluded populations were targeted and reached by means of RCCE’s activities and strategies, and what mechanisms were used to reach them.

4. Understand if the evidence created throughout the implementation of RCCE in Jordan has informed the response in real time, and if this led to best practices that can be replicated.

5. Provide concrete recommendations that will be considered for future COVID-19 UNICEF interventions and its implementing partners.