Jordan Emergency Services and Social Resilience Project (JESSRP) Monitoring Study 1

The present study builds upon the baseline assessment and outlines the findings of the first monitoring round of the nine initial treatment municipalities which have received a series of investments through the project. Comprised of 1,164 household surveys, 35 community key informant interviews, nine municipality key informant interviews, as well as four key project stakeholder interviews, the methodology for this monitoring round was designed to assess both the process level, i.e. the extent to which communities were consulted in the design and selection of projects and the transparency of the planning process; and the outcome of the implemented projects, examining service delivery and perceived improvement of municipal services amongst communities. Overall, this report provides an insight into the internal processes of municipalities, the implementation of interventions under the project and community level perceptions of access to and quality of municipality services. As such, the findings of the monitoring rounds will provide good practices and lessons learned to inform on-going improvements and revisions of the project.