Jordan Emergency Services and Social Resilience Project (JESSRP) - Monitoring and evaluation framework

The Jordan Emergency Services and Social Resilience Project (JESSRP) aims to strengthen the capacity of municipalities by investing in social infrastructure and supporting visible and tangible improvements at the municipal level. REACH is evaluating the support provided by the World Bank under the JESSRP to municipalities in northern Jordan.

The present study outlines findings from the household level baseline data collection that was conducted between August 2014 and September 2014 across three northern governorates in Jordan, Irbid, Al-Mafraq and Al-Zarqa. Within these governorates, 16 municipalities were assessed, nine of which had been selected as recipients of World Bank municipal service interventions. The overall objective of the evaluation is to compare the level of change observed in the ‘treatment’ and ‘control’ municipalities between the baseline data collection and the endline.

The purpose of this baseline study was to measure key indicators in relation to municipal services such as water, solid waste management, sanitation, roads, public lighting, public leisure spaces, and community outreach, across the municipality population, to assess level of access; frequency of use; prominent coping strategies adopted; and levels of satisfaction with municipal services.