Technology-based Learning Assessment Findings Report

Addressing the knowledge needs and providing professional development opportunities among Syrian humanitarian aid workers is essential to the immediate emergency response situation, especially given that many are new to the sector. While many Syrians plan on returning to their regular jobs after the crisis, it may not be possible for everyone. Consequently, relevant training will also be necessary because humanitarian work could become a long-term career option for many in the future. In addition to the growing need for training, remote learning has become one of the primary options for delivering learning to the aid workforce across the country. Remote learning is particularly relevant in besieged areas as it is becoming more and more challenging, dangerous, and costly for aid workers to cross the border into neighboring countries to attend face-to-face training.

In response to the growing need for demand-driven capacity development and skills building, a consortium of three non-profit organizations- Mercy Corps, the International Rescue Committee (IRC) and DisasterReady.org- is implementing the Investing in Syrian Humanitarian Acton (ISHA) program. Given its overarching goal of strengthening the knowledge, skills, and capacity of Syrian civil society organizations, providing on-the-job remote learning options for the wider community Syrian humanitarians is a primary component of the program.