Social Accountability in Pakistan: Participatory Governance in Urban WASH

The urban context in Pakistan is complex and posses major risks for the most vulnerable groups. Following the results of a participatory analysis, Oxfam developed a strategy for improving urban WASH governance and accountability in Pakistan. The model is centred on citizens, with strong elements for influencing and networking. The inclusion of social accountability mechanisms is already showing results in terms of the accountability of local administrations and improved service delivery, particularly to women and vulnerable groups.