Quality Assurance and Accountability Systems - WASH Cluster Guidance Note

Publication language
Date published
01 May 2020
Tools, guidelines and methodologies
Accountability and Participation, Accountability to affected populations (AAP), Impact assessment, Standards, Water, sanitation and hygiene

Humanitarian crises are complex and dynamic. Reliably delivering against commitments to quality and accountability, improving over time and ensuring continued relevance despite changing contexts requires management approaches that are data-driven and adaptive.

Quality Assurance and Accountability Systems (QAAS) are a way of addressing this, while strengthening accountability to the affected population by providing confidence that standards for quality will be met and maintained over time.

This guidance provides practical, step-by-step guidance to National WASH Clusters and partners in country to support effective management of quality and accountability at the coordination level in humanitarian WASH responses.

WASH Cluster