Performance measurement in humanitarian relief chains

Author(s)
Beamon, B. M. and Balcik, B.
Date published
01 Jan 2008
Publisher
International Journal of Public Sector Management
Type
Articles
Keywords
Development & humanitarian aid, System-wide performance
Link
https://www.emeraldinsight.com/doi/abs/10.1108/09513550810846087

The purpose of this paper is to compare performance measurement in the humanitarian relief chain with performance measurement in the commercial supply chain, develop performance metrics for the humanitarian relief chain, and present a framework that can be used as a basis for a performance measurement system in the relief sector.

The paper finds that this work yielded: a comparison of performance measurement in the humanitarian relief chain with performance measurement in the commercial supply chain, new performance metrics for the humanitarian relief chain, and a performance measurement framework for the relief chain.