Managing the Unknowable.

Shows managers how successful strategic planning is based on understanding and directing the complex, often chaotic daily interactions that take place within companies. Explains how an appreciation of the roles of control, conflict, and team dialogue can help managers discover and build on the innate energy of their organizations and urges managers to find a new respect for the positive power of instability and chaos.Discover the important role chance can play in successful strategic planning. In this ingeneous work, author Ralph D. Stacey shows managers how powerful planning is based on understanding and directing the complex, often chaotic, daily interactions that take place in business. He explains how an appreciation of the rols of control, conflict, and team dialogue can help managers discover and build on the innate energy of their organizations. And he illustrates his theories with real-world examples from Soney, Kodak, Federal Express and other noted market innovators.