Lost: Syrian Refugees and the Information Gap

The findings outlined in this report pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon.

There is a strong case for urgent coordination between humanitarian agencies working inside Syria and in the surrounding countries to design beneficiary communication strategies that:

1. are based on an understanding of the ways in which refugees currently uptake and exchange information;

2. tackle the issues of widespread mistrust, and

3. seek to infuse current cross-border information flows with a consistent stream of reliable and actionable humanitarian information.