Freedom Fone and LIRNEasia Case Study

Freedom Fone is a free and open source software development initiative of The Kubatana Trust of Zimbabwe. Freedom Fone’s interactive voice response (IVR) menus, voicemail and SMS features enable organisations to rapidly set up automated 24/7 information services in any language for telephone callers to share and access voice based information on demand. This paper describes the implementation of the initiative in Zimbabwe.