Community Participation in Urban Water Services

This document shows how community participation is in the commercial interest of private companies involved in urban water systems in developing and transition economies. It also shows how evolving policy and commercial contexts will require the private sector to actively engage with low-income communities. It is intended for those involved in the water industry. While all potential stakeholders (e.g. governments, multilateral and bilateral donors, civil society, the general public) may find the report helpful in giving an overview of the challenges and trends in this sector, the report is primarily written with the international private sector in mind.