Beyond the Wall of Resistance: Unconventional Strategies that Build Support for Change

Change dominates today's business landscape. All organizations - large or small, private, public, or nonprofitconstantly deal with resistance to change in the form of reorganizations, mergers, downsizing, and new technology. The success of the change and ultimately the organization's success often depend on how well managers can work with resistance." "Beyond the Wall of Resistance provides a fresh approach that shows why the conventional ways of dealing with resistance - using power, deal making, force of reason, ignoring it - actually increase opposition; tells frustrated managers at all levels how to transform the power of resistance into a positive force; gives practical strategies that build support for change; and includes assessment tools that encourage immediate application.