Beneficiary Communication and Accountability: A responsibility, not a choice - Lessons learned and recommendations Indonesia | Haiti | Pakistan

This document highlights the work that needs to be undertaken internally within
the Red Cross Red Crescent to mainstream this approach; including experimenting,
training, strengthening and building on already established two-way communication
mechanisms. To realize this crucial approach existing systems and
processes will also need to reflect how two-way communication can be achieved
in the response, recovery and developmental phases of programming. Prepositioning
approaches with National Society partners, identifying and establishing
preferred communication channels within country context and introducing twoway
mechanisms and tools to effectively respond is critical.