An organizational learning framework: From intuition to institution

Author(s)
Crossan, M. M., Lane, H. W., and White, R. W.
Publication language
English
Pages
16pp
Date published
01 Jul 1999
Publisher
The Academy of Management Review
Type
Articles
Keywords
Organisational, Organisational Learning and Change

Although interest in organizational learning has grown dramatically in recent years, a general theory of organizational learning has remained elusive. We identify renewal of the overall enterprise as the underlying phenomenon of interest and organizational learning as a principal means to this end. With this perspective we develop a framework for the process of organizational learning, presenting organizational learning as four processes-intuiting, interpreting, integrating, and institutionalizing-linking the individual, group, and organizational levels.