The Acceptance Toolkit

Although many non-governmental organizations (NGOs) either subscribe to acceptance as a security management approach or simply espouse acceptance as a critical part of their mission and work, little evidence exists regarding how they actively implement an acceptance approach. In order for an organization to develop an effective acceptance approach to security management, the staff and organization as a whole must understand what acceptance is and what it entails.

Organizations should create policies, procedures, and tools to address three main areas of an acceptance approach. These include:

1. Gaining and maintaining acceptance.
2. Assessing and monitoring the presence and degree of acceptance.
3. Determining the effectiveness of acceptance.

This Toolkit is designed to help NGO staff understand, assess, and strengthen their organization’s acceptance approach to security management.