Management Response: Beyond Humanitarian Assistance? UNHCR and the Response to Syrian Refugees in Jordan and Lebanon, January 2013 – April 2014

UNHCR has commissioned an independent evaluation of the response to the influx of refugees from Syria in Jordan and Lebanon. This independent evaluation was taking place at a time when there is a realisation that the crisis and refugee situation will be protracted and when both the affordability and the related sustainability of the response, possibly even the on-going need for humanitarian assistance itself, are being questioned. One year after UNHCR’s recommendation, following a real-time evaluation of its Syrian refugee response operations, to scale up and improve the agency’s coverage of refugees and reinforce its presence and capacity at the point of delivery, the focus and challenge is to devise a longer-term strategy to cover evolving refugee needs over time.

This document outlines the UNHCR management's response to the findings and recommendations formulated in the evaluation report.