Who is Listening to who, how well and with what effect?

The purpose of this paper is to stimulate debate on what makes for good monitoring. It draws on my reading of history and perceptions of current practice, in the development aid and a bit in the corporate sectors. I dwell on the history deliberately as it throws up some good practice, thus relevant lessons and, with these in mind, pass some comment on current practice and thinking. This is particularly instructive regarding the resurgence of the aid industry’s focus on results and recent claims about how there is scant experience in involving intended beneficiaries2 and establishing feedback loops, in the agricultural sector anyway.3 The main audience I have in mind are not those associated with managing or carrying out evaluations. Rather, this paper seeks to highlight particular actions I hope will be useful to managers responsible for monitoring (be they directors in Ministries, managers in consulting companies, NGOs or civil servants in donor agencies who oversee programme implementation) and will improve a neglected area.