Banking With Mobile Phones in Haiti - A report on a T-Cash pilot project

This report describes the experience of Catholic Relief Services Haiti in employing a new mobile phone–based banking service, T-Cash. This service was adopted on a pilot basis to improve CRS’ Cash for Work (CfW) payment system in the Port-au-Prince area. The CfW program ended in late 2011.
For its conceptual framework, the study relied on three evaluation criteria— relevance, efficiency and effectiveness—put forth by the Organisation for Economic Co-operation and Development–Development Assistance Committee (OECD-DAC). Using qualitative and quantitative methods, investigators collected data from CfW program managers, senior CRS Haiti leadership, CRS Haiti’s finance department and CfW beneficiaries.
Overall, the findings indicate that the T-Cash pilot project was generally successful in achieving its intended results.